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Comcast Business SmartOffice

Comcast Business SmartOffice

Overview

What is Comcast Business SmartOffice?

Comcast Business SmartOffice products include a video surveillance solution (Comcast Video Monitoring) as well as the WiFi Pro guest hotspot and wifi analytics solution.

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Recent Reviews

Great Experience

8 out of 10
April 26, 2022
Incentivized
Overall general use of wifi for our office! Our office is out of a third-party space and they have a Comcast Business SmartOffice service. …
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Product Details

What is Comcast Business SmartOffice?

Comcast Business SmartOffice Video

When it comes to securing your business, whether video, wifi, or access - there is a solution that works for you. This video takes a dive into Cisco Meraki MV, Brivo, and Comcast Business SmartOffice.

Comcast Business SmartOffice Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
May 19, 2022

Comcast Business SmartOffice is great!

Verified User
Administrator in Information Technology
Non-profit Organization Management Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Comcast Business SmartOffice is a great office and business solution that tailor to every need. Whether it's the connection, wireless, or any other service. Their internet and fiber solutions have helped us connect to multiple sites and allowed us to expand our network quickly with just a phone call. With the reliable uptime service that Comcast Business SmartOffice has to offer, it has helped us gain leverage in communicating in a faster and easier way.
Pros and Cons
  • Wifi
  • High Speed Business Internet.
  • Wireless
  • Dedicated Comcast Business SmartOffice apps.
  • VOIP telephony.
  • Quality of Service.
  • End to end services.
  • Easy billing.
  • Cost
  • More speed options.
  • Better advanced technical support.
  • More end to end solutions.
  • IoT
  • Mobile phone services integration.
Likelihood to Recommend
It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.
Most Important Features
  • Reporting
  • Uptime
  • Detailed billing.
  • Quality of service.
  • Support
  • Ease of use.
  • Layout of website.
  • Service rep.
  • Detailed information.
Return on Investment
  • Faster
  • Availability
  • Allows better communication with teams.
  • Impact on ROI includes efficiency.
  • Allows to save hundreds to thousands.
  • Less man coverage/support personnel to worry about.
  • 24 hour access.
Alternatives Considered
  • Spectrum Business (part of Charter Communications)
We chose Comcast Business SmartOffice since they provide certain key areas provide great overall coverage when in that home area. Compared to Spectrum, they are similar and offer some differences in terms of pricing and billing as well as support and setup. Overall both are great product solutions, though Comcast has been around for a while and supports a variety of services.
Other Software Used
RingCentral Video, Microsoft 365 (formerly Office 365), Verizon Connect
Users and Roles
1000
Comcast Business SmartOffice impacts the entire company since it's used with many of the other services that work in conjunction with it. Also, patrons and guests have access to the wifi system as well as security with the cameras.
Support Headcount Required
3
IT-related that have common networking, that includes wired and wireless backgrounds; and strong IP-related skills. Also users with strong knowledge of the other services like IoT and video/camera require a special technical background. Any size business that can leverage the other service such as marketing and such.
Business Processes Supported
  • Promotion
  • Reach out.
  • Internet access.
  • Monitoring
  • Office
  • POS services.
Innovative Uses
  • Integrating many of the POS services.
  • Office systems management.
  • IoT management.
  • Cloud access.
Future Planned Uses
  • Larger cloud presence.
  • Robust and larger wifi footprint (6E and beyond).
  • Mobile integration (cellular).
  • Enhanced video and other streaming services.
  • More Social footprint.
Likelihood to Renew
8
It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.
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